Abdullah Ibne Alam


  • Currently working as Digital Solutions & Service Manager at Banglalink Digital Communications Ltd.
  • Over 12 years of professional experience in the Full Stack Web Development, Desktop and Mobile Application Development using PHP, Python, Java, MySQL/Oracle/SQLite.
  • Developed Business Gateway for Interactive IVR and other channel
  • Working on Internet of Things (IoT): Voice Control & Remote Monitoring of Devices.
  • Designed and developed Digital Raffle Draw.
  • Successfully rescued compromised Banglalink Corporate VAS servers and prevented from further hacking.
  • Designed and implemented a new MVC framework with access control system & NTLM.
  • Developed INMS [Integrated Network Management System]
    • BSC/BTS Alarm Monitoring
    • Down BTS on MAP
    • Mini CRM (MinSAT) for Customer Care
    • Call Center call reason wise auto informative SMS push
    • Capex Tool: Budget, line items, IC, PR & PO Tracking
    • Web, SMS & USSD based Alarm, Ticket & Site Access management
    • Multi depth Keywords based SMS Parsing Engine
    • Service Affected Report, Power/Generator Report and various reporting tools
  • Developed Virus Removal Engine with definition of several viruses
  • Designed Wind Energy Assessment Tool in M.Sc. Engineering Thesis
  • Invented the Special Digital Anemometer including the Software Super Digital Anemometer in B.Sc. Engineering Thesis
  • Accomplished Championship in IUT Programming Contest 2004.


Digital Solutions & Service Manager – present
IT Manager – April 2016 – June 2018
Company: Banglalink Digital Communications Ltd.
Job Responsibilities/Achievements:

  • Leading In-house team
  • Assure the delivery, enhancement & maintain B2B Applications, O&M Applications, Enterprise services, In-house services, database & platform as well as to introduce new technologies and create new dimensions with the objective to achieve commercial requirements for business growth within the company’s commercial target & established policies and procedures.
  • To take decision in case of any critical situation and handle the resources to overcome the situation.

Product Development Senior Assistant Manager, June 15, 2014 – March 2016
Product Development Assistant Manager, January 2014 – June 14, 2014
Company: Banglalink Digital Communications Ltd.
Job Responsibilities/Achievements:

  • Automation of Site Electricity Bill and Accrual
  • Automation of Technical ERP [CAPEX]
  • Meet commercial & corporate needs for In-house Services & Enterprise Services.
  • To take decision in case of any critical situation and handle the resources to overcome the situation.
  • To meet 2G/3G rollout target as per budget.
  • To ensure 100% of time system running within capacity.

TAS Assistant Manager, July 2012 – December 2013
TAS Senior Engineer, October 2011 – June 2012
Company: Banglalink Digital Communications Ltd.
Job Responsibilities/Achievements:

  • To maintain application, database & replica of INMS Phase II including regular backup.
  • To develop any new report required for operational efficiency.
  • To Maintain and Update Automation of Network Fault History Database Upload.
  • To Develop and maintain codes to manually upload the Network Fault History.
  • To Maintain and Update Service Affected Database.
  • Successfully developed & deployed INMS Phase II.

Supervision Senior Engineer, July 2011 – October 2011
Supervision Engineer, January 2010 – June 2011
Company: Banglalink Digital Communications Ltd.
Job Responsibilities/Achievements:

  • Developed web based alarm monitoring system with auto/manual upload.
  • Developed 1st phase of Service Affected Report preparing tool.
  • Developed algorithm to calculate delay time of MTTR automatically which saved 60% time than before as done manually.
  • To prepare daily Service Affected Report, weekly & monthly Network Availability Report, Day-wise Downtime Report, MTTR Report.

Senior Software Engineer, December 2008 – December 2009
Company: Athena Software Associates
Job Responsibilities/Achievements:

  • Requirement analysis, design and development with database design of web application.
  • Use case analysis and use case diagram.
  • Major Projects: UNB Connect, Quran and Tafsir.

Software Developer, June 2008 – November 2008
Company: Soltius InfoTech Bangladesh Ltd.
Job Responsibilities/Achievements:

  • Involved in offshore web development in Joomla 1.5 (MVC).
  • Designed a handy & speedy RSS Parser Class.
  • Developed few handy JS tools, e.g. Simple Ajax, Easy Form Validate, Simple Auto Complete etc.

Senior Web Developer, January 2008 – June 2008
Company: Launch Interactive Media
Job Responsibilities/Achievements:

  • Involved in several projects of Joomla, Zen-cart and PHP.
  • Created Mood Tracking System with Flash Chart.
  • Built script to send SMS Alert through Web SMS-Gateway.
  • Implemented Open SEF – Search Engine Friendly URLS.
  • Designed Event Calendar.

Programmer, October 2007 – December 2008
Company: eDicte Tech Solutions
Job Responsibilities/Achievements:

  • Worked as a Joomla and PHP developer.
  • Processed huge amount of CSV data and upload to Database.
  • Created Search functionality with Geographical search (within radius/miles).
  • Developed payment system for Authorized.net.

Research/Teaching Assistant, January 2007 – September 2007
Institution: Islamic University of Technology, Bangladesh

  • Research/Teaching Assistant of Prof. Dr. A. K. M. Sadrul Islam.

Course Instructor of Windows Server 2003 System & Network Administration, October 2006 – November 2006
Institution: Bangladesh Army, Dhaka Cantonment
Job Responsibilities/Achievements:

  • Trained a team on Windows Server 2003 System and Network Administration.

Software Developer, May 2006 – August 2006
Company: Bangladesh Development and Data Processing, Dhaka
Job Responsibilities/Achievements:

  • Extension Development of Microstation/J, CAD Software.

Program Writer, October 2005 – March 2006
Company: Asiatic Society of Bangladesh
Job Responsibilities/Achievements:

  • Team Lead of desktop application Banglapedia 2.0.0.
  • Designed the Interface of Banglapedia 2.0.0 in Visual Basic.
  • Design frequency weighted search indexing.
  • Performed content encryption.

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